Terms of Service
We respect our customers' privacy and therefore, for requests made to not have their artworks displayed on the gallery, prior to ordering, we do not .post reference pictures or pictures of artworks thereof on our website
Additional props or customization on artworks would call for additional fees and will be charged accordingly. Please get in touch with us to get a custom quote
We will ship artworks only after all outstanding payments are clear
ArefArt will not be held responsible for delays in shipping and delivery of artwork that have a pending outstanding balance.
For priority delivery, we request each customer to notify us while placing the order about the date that they would like to receive their artwork by
Each artwork is carefully packaged before shipping to avoid any damage during transit.
At times, when customers are not available at delivery, packages are retuned back to our facility after repeated delivery attempts. A retun cost and re-shipping cost will be applicable to the customer recipient under such circumstances.
Cancelling an Order:
You as the customer have full rights to cancel an order at any point in time before we have shipped it. Should you, at any point in time feel that we have failed to satisfy you we request you to write to us at arefart351@gamil.com we will strive to solve any issue that you might have faced.
For all cancellation requests made within 24 hours of the order confirmation, a full refund will be given to the customer subject to the condition that the artist has not started working on the artwork. We will be unable to process cancellation requests on artworks that are approved before shipping and delivered to the customer.
Mode of refund will be the same as that was used while making the payment. All refunds are processed within 10 business days from the date of confirmation of the refund.